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1  WatchFTP / WatchFTP English / Re: Synchronize Subfolders
 on: Oct 17th, 2017, 6:02am 
Started by Verne | Post by Gert
Yes, that is correct.
This option was moved to "FTP Server Settings".

2  WatchFTP / WatchFTP English / Re: Synchronize Subfolders
 on: Oct 16th, 2017, 9:27pm 
Started by Verne | Post by Verne
So did "Synchronize Subfolders" on the Synchronization tab get moved to the FTP Server Setttings tab as "Also Scan Subdirectores"?


3  WatchFTP / WatchFTP English / Synchronize Subfolders
 on: Oct 16th, 2017, 9:08pm 
Started by Verne | Post by Verne
What happened to the checkbox for this option?  I can see it in the help file on my server and it explains what it does.

On the website help, it does not show the checkbox but the description of it is there.
http://www.watchftp.com/wfhelp/windows_directory_settings_en.html

4  WatchFTP / WatchFTP English / Re: Detected file downloaded after 4 days
 on: Oct 11th, 2017, 5:58am 
Started by Renu | Post by Renu
Hello Gert,

I would like to thank you for the swift responses. This is very helpful in delivering timely value add to our customers.

Have emailed the backup file to your email ID.

Thanks again!

Regards,
Renu

5  WatchFTP / WatchFTP English / Re: Detected file downloaded after 4 days
 on: Oct 9th, 2017, 10:21am 
Started by Renu | Post by Gert
Hello Renu,

I would like to see your complete settings.
Can you stop the task and edit it, set the FTP user/pass to "dummy". Right-click the task, select "Backup" from the popup menu. Please email me the zip this creates (see my email signature below).

6  WatchFTP / WatchFTP English / Detected file downloaded after 4 days
 on: Oct 6th, 2017, 6:24pm 
Started by Renu | Post by Renu
Hi Team

Please could you help with this.

Scenario with Details

Dynamic naming has been used to download the detected files in the folder  with the same date name.

Example : files detected on Sep 30th would be downloaded to a folder 20170930

Sometimes the data copying happens even one day later i.e. files detected on sep 30th are copied to the folder "20170930" only on October 1st.

I run a report each day to find out the list of files downloaded the previous day.

On Oct 1st, Only files in folder dated Sep 30 - 20170930 would be taken and processed by us.

On Oct 2nd, Only files in folder dated Oct 1st - 20171001 would be taken and processed by us.

The report is run everyday at 8:30am in the morning.

Since the data transfer is carried out throughout the next day and even beyond, several files do not come to notice.

There are instances where files are copied even after 4 to 5 days.

"Sleep between synchronizations" is kept at 12 hours = 43200 seconds

Please could you advise on how to eliminate this issue.

Many thanks in advance!


Thanks,
Renu


7  WatchFTP / WatchFTP English / Re: >700 ftp folders - Efficient way to monitor reg
 on: Sep 28th, 2017, 4:26pm 
Started by Renu | Post by Renu
Hello Gert,

I've shared the files via 'send this file'

Analysis also shared with details of missing folders.

Many thanks for your help!

Thanks,
Renu

8  WatchFTP / WatchFTP English / Re: >700 ftp folders - Efficient way to monitor reg
 on: Sep 22nd, 2017, 1:29pm 
Started by Renu | Post by Gert
Correct. Edit the task and set the password to "dummy" before you backup.

9  WatchFTP / WatchFTP English / Re: >700 ftp folders - Efficient way to monitor reg
 on: Sep 22nd, 2017, 10:12am 
Started by Renu | Post by Renu
Hi Gert,

Many thanks for the swift response!

"The backup includes your password (encrypted) so you may want to change it in settings first. - Gert"

How do I do this please....

My Guess : Before Saving the back-up zip file, do I edit and delete the password...I do not know.Please help..

Thanks again!

Thanks,
Renu

10  WatchFTP / WatchFTP English / Re: >700 ftp folders - Efficient way to monitor reg
 on: Sep 20th, 2017, 11:25am 
Started by Renu | Post by Gert
Hello Renu,

Can you enable the option "Keep Session Log" at the bottom of "FTP Settings". Then run the task, when it has completed its scan and any downloads:
- stop the task
- right click, a popup menu opens
- select "backup"
- email me the backup (gert at gdpsoftware.com) so I can have a look

The backup includes your password (encrypted) so you may want to change it in settings first.