WatchFTP home page
WatchFTP Startseite (Deutsche Version)
WatchFTP Página Principal (Español)
Site WatchFTP (Français)
  Welcome, Guest. Please Login or Register
YaBB - Yet another Bulletin Board
  News:
WatchFTP v4 released. see http://www.watchftp.com/v4.html
  HomeHelpSearchLoginRegister  
 
Pages: 1
Send Topic Print
Detected file downloaded after 4 days (Read 605 times)
Renu
YaBB Newbies
*
Offline


Posts: 7

Detected file downloaded after 4 days
Oct 6th, 2017, 6:24pm
 
Hi Team

Please could you help with this.

Scenario with Details

Dynamic naming has been used to download the detected files in the folder  with the same date name.

Example : files detected on Sep 30th would be downloaded to a folder 20170930

Sometimes the data copying happens even one day later i.e. files detected on sep 30th are copied to the folder "20170930" only on October 1st.

I run a report each day to find out the list of files downloaded the previous day.

On Oct 1st, Only files in folder dated Sep 30 - 20170930 would be taken and processed by us.

On Oct 2nd, Only files in folder dated Oct 1st - 20171001 would be taken and processed by us.

The report is run everyday at 8:30am in the morning.

Since the data transfer is carried out throughout the next day and even beyond, several files do not come to notice.

There are instances where files are copied even after 4 to 5 days.

"Sleep between synchronizations" is kept at 12 hours = 43200 seconds

Please could you advise on how to eliminate this issue.

Many thanks in advance!


Thanks,
Renu

Back to top
« Last Edit: Oct 07th, 2017, 12:37pm by Renu »  

Sep30_to_Oct4wait2.jpg
  IP Logged
Gert
YaBB Administrator
Translator
*****
Offline


Posts: 424
The Netherlands
Re: Detected file downloaded after 4 days
Reply #1 - Oct 9th, 2017, 10:21am
 
Hello Renu,

I would like to see your complete settings.
Can you stop the task and edit it, set the FTP user/pass to "dummy". Right-click the task, select "Backup" from the popup menu. Please email me the zip this creates (see my email signature below).
Back to top
 
 


Contact me at support -at- gdpsoftware -dot- com
My blog: http://blog-en.gdpsoftware.com/
WWW   IP Logged
Renu
YaBB Newbies
*
Offline


Posts: 7

Re: Detected file downloaded after 4 days
Reply #2 - Oct 11th, 2017, 5:58am
 
Hello Gert,

I would like to thank you for the swift responses. This is very helpful in delivering timely value add to our customers.

Have emailed the backup file to your email ID.

Thanks again!

Regards,
Renu
Back to top
 
 
  IP Logged
Renu
YaBB Newbies
*
Offline


Posts: 7

Re: Detected file downloaded after 4 days
Reply #3 - Oct 21st, 2017, 4:38pm
 
Hello Gert

I have shared the files for your perusal.

Request you to share the findings and recommendations.

Many thanks in advance!

Thanks,
Renu
Back to top
 
 
  IP Logged
Gert
YaBB Administrator
Translator
*****
Offline


Posts: 424
The Netherlands
Re: Detected file downloaded after 4 days
Reply #4 - Oct 23rd, 2017, 6:49am
 
Renu,

I received your file from Oct 11th, 2017 and answered your email.
Back to top
 
 


Contact me at support -at- gdpsoftware -dot- com
My blog: http://blog-en.gdpsoftware.com/
WWW   IP Logged
Renu
YaBB Newbies
*
Offline


Posts: 7

Re: Detected file downloaded after 4 days
Reply #5 - Oct 24th, 2017, 5:17pm
 
Hi Gert,

Thank you so much!

Please could you resend the email...There were some outlook migrations which could have cause this glitch. Please could you resend.

Thanks,
Renu
Back to top
 
 
  IP Logged
Pages: 1
Send Topic Print