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1  WatchFTP / WatchFTP English / Re: Task Keep Shutting Off
 on: Jul 29th, 2020, 9:31am 
Started by PatrickMc | Post by Gert
Not sure why they stop.

Can you do this for ONE of your tasks:
On "FTP Settings" enable "Keep Session Log"
Run the task until it stops by itself. Do NOT restart it yet.
Right-click the task, select "Backup"
Email me the zip this creates (do not post on the forum): gert @ gdpsoftware.com

Note that the backup contains your FTP userid/password. You may want to change them in your settings before you backup.

2  WatchFTP / WatchFTP English / Re: Task Keep Shutting Off
 on: Jul 28th, 2020, 4:14pm 
Started by PatrickMc | Post by PatrickMc
Any help with this will be greatly appreciated. Thank you.

3  WatchFTP / WatchFTP English / Re: Task Keep Shutting Off
 on: Jul 22nd, 2020, 7:02pm 
Started by PatrickMc | Post by PatrickMc
Thanks for the reply, Gert. I tried it as a service, still no luck.

Here's a little more background. There are three tasks running. The first task is watching a folder where several new small files are added each day. That one works great and never shuts itself off.

Two other tasks are watching folders where only one file changes per day, but those files are larger (3 GB and 300 MB respectively). It is those two tasks that shut off after running.

Why would one task continue to work, but the other two shut off? They are all on the same remote server.

Thank you.

4  WatchFTP / WatchFTP English / Re: Task Keep Shutting Off
 on: Jul 22nd, 2020, 8:07am 
Started by PatrickMc | Post by Gert
Hi,

Most likely thereis a logoff event. When you have a task NOT running as a Service, it behaves as any other program (notepad for example) and closes when the user is logging off.

5  WatchFTP / WatchFTP English / Task Keep Shutting Off
 on: Jul 21st, 2020, 2:18am 
Started by PatrickMc | Post by PatrickMc
I am evaluating WatchFTPVersion 4.2.1.0 (64 bit).

The tasks perform fine, but after they are done running they are stopping. Task icon changes from green play button to red stop button, and it says "stopped" instead of "sleeping". I have to manually re-start the task each day. I'd like it to run continuously.

Any help is appreciated.

Currently not running as a service. Windows directory is a USB drive.

Thank you.

6  WatchFTP / WatchFTP German / Re: The file name.xml is blacklisted, will not try to download
 on: May 4th, 2020, 7:16pm 
Started by JLe | Post by Dirk
Hallo JLe,

habe Dir auf Deine Mailadresse geantwortet. Ggf Spamfilter checken.

7  WatchFTP / WatchFTP German / Re: The file name.xml is blacklisted, will not try to download
 on: May 4th, 2020, 3:42pm 
Started by JLe | Post by JLe
die .log kommt gleich per mail

8  WatchFTP / WatchFTP German / Re: The file name.xml is blacklisted, will not try to download
 on: May 4th, 2020, 3:38pm 
Started by JLe | Post by JLe
vielen Dank, welche Datei genau soll / kann ich dir zukommen lassen?

9  WatchFTP / WatchFTP German / Re: The file name.xml is blacklisted, will not try to download
 on: May 4th, 2020, 3:24pm 
Started by JLe | Post by Dirk
Hallo JLe,

eine Datei landet auf der Blacklist, wenn sie nicht heruntergeladen werden kann. Gründe können z.Bsp. sein, dass die Datei korrupt ist oder am FTP plötzlich wieder im Zugriff ist.
Im Reiter ‚Zeiteinstellungen‘ ganz unten kann man einstellen, nach welcher  Zeitspanne der Download erneut probiert werden soll. Darüber hinaus wird er immer neu probiert, wenn die Aufgabe neu startet.

Im Reiter ‚FTP Servereinstellungen‘ kann das Sitzungsprotokoll aufgezeichnet werden, das Problem reproduziert und danach die Aufgabe exportiert und an uns (Adresse im Footer, Aufgabe nicht hier posten) gesendet werden. Evt. sehen wir darin die Ursache.

10  WatchFTP / WatchFTP German / The file name.xml is blacklisted, will not try to download
 on: May 4th, 2020, 3:13pm 
Started by JLe | Post by JLe
Hallo Support,
langsam gehen mir die Ideen aus, ich bekommen bei einen FTP Job immer diese Meldung: The file name.xml is blacklisted, will not try to download.
Habt Ihr ne Idee?

Vielen Dank im voraus