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Watch FTP stops for few of the FTP downloads. (Read 1733 times)
Ankur
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Watch FTP stops for few of the FTP downloads.
Sep 10th, 2018, 6:55pm
 
hi All,

We use Watch FTP for a client and the FTP jobs stops for few of the FTP abruptly. Currently facing this issue with two FTP's. Had to restart them manually.

Other jobs are looking fine for now.

Can you please let us know what can be done to fix this as logs are not that helpful.

Thanks,
Ankur


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Gert
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Re: Watch FTP stops for few of the FTP downloads.
Reply #1 - Sep 11th, 2018, 10:52am
 
Hello Ankur,

Are you running the current release?

On one of those tasks can you enable the option "Keep Session Log" and run the task until it fails.
Then right-click the task and select "backup". Please email me the zip (gert @ gdpsoftware . com).

Note: the user/password are stored inside this zip. You may want to change them in your settings before creating the zip.

Gert
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